Customer Reviews and Testimonials
16:57 30 Mar 18
What a great experience as a homeowner. Luminous Electric exceeded my expectations. Lisa handled my phone call quickly and professionally, and managed to get the technician out to my house in less than two hours from my call. The technician, Keith, was prompt and professional. He explained everything he was going to do to get the repairs done that we needed, and told me the final price before the work began. He even politely put up with the barking from my dogs! I definitely consider Luminous Electric to be my go-to electrical company from now on.Thank you!As an update to my previous post from last year, I wanted to add my most recent experience with Luminous Electric. Luminous Electric did some excellent work for me about a year ago. Once again the entire process from scheduling the appointment to completion of the work was perfect. I received a call about 20 minutes before Dan G. arrived so I was able to corral my dogs before he got here. Originally I had just scheduled replacement of a broken outlet but this morning my husband and I decided to have the other work done as well. I assumed I would get an estimate and would have to schedule another appointment to have the additional work done, but Dan G. was able to give me fair pricing and do the additional work immediately. This included him going to Home Depot and picking up the ceiling fan for me! By the end of the morning all the work was done. Dan G. was professional, courteous and friendly. I could not have asked for better service. Thanks, Dan G.!
20:21 01 Mar 18
From the start of the initial phone call, there was pleasantness and courtesy through every conversation. We had a difficult task with many people involved but Michael and Nick provided to be up to the task and flowed through it like skating on ice. I appreciated their honesty and helpfulness as well as their patience. I would recommend this business to anyone who needs electrical work. They accommodated my request for services done quickly. Excellent job!
04:38 19 Feb 18
I had Luminous replace my power box after receiving several estimates. They were not the cheapest but were competitive and I have used them in the past. I think they provide excellent customer service, outstanding work and reasonable pricing. I recommend them for any electrical work you may have.
20:21 21 Feb 18
This is a good company.The estimate was clear. SO we asked them to complete 5 fan installations which was efficient & timely. Great value for money and a personal touch.We had them back for more work & got the same person who knew our home well!I unequivocally recommend Luminous Electric to you!
18:17 11 Apr 18
Can't begin to thank the professional team for the attention to detail. From beginning to end and the under counter LED lights are awesome. We recommend them for any of your electrical needs or projects.A+ job and well done!
14:16 20 Apr 18
Jesse was very nice. He left our house neat and clean. The work was done professionally. We will use this company anytime we need electric work done. Ashey who answers the phone is very sweet also.
20:27 25 Jul 18
Electrician Dan F., provided exceptional service while installing our new ceiling fan. He arrived at our home about 10 minutes early, which was great, explained everything he was going to do and gave us a very fair and reasonable price quote. The fan looks amazing and we will not hesitate to use Dan F. and Luminous Electric for any future electrical needs.
21:23 23 Aug 18
My outside left of house landscaping light would not come on after trying to install a replacement light. They determined my transformer was bad and gave the details of what model to purchase to replace it. Secondly I had to replace a salt generator for my pool but after running out of ideas I couldn't get my pool lights to come back on. I tried everything I could think of but nothing worked. Luminous was very throw and determined it was my inside manual light switch that needed to be replaced. I would never thought about that since it was working fine before the salt generator was installed. I was very impressed with their expertise and thoroughness of their work. It was also helpful for me to go over all the steps that were taken in determining the resolution. I would use Luminous in a heartbeat again.
18:52 21 Aug 18
Third-time user of Luminous and will continue to call them when needed. Their field staff knows code and adheres to it. Having been a builder in a previous life, and the son of an electrical engineer who worked as an electrician while obtaining his degree, I know of what I speak. Not necessarily the cheapest out there, but when it comes to electrical work, it needs to be done correctly the first time - you may not get a second chance! We had a scheduling hiccup, but John took care of it quickly and appropriately. Great Job, guys!
20:17 28 Aug 18
Luminous Electric completed major electrical repairs to our home in January 2018. They worked in shifts, non-stop, for over 12 hours to ensure our home and schedule were not interrupted further. Quality work, very experienced technicians and an office staff that was extremely responsive and helpful. I highly recommend Luminous Electric.
18:37 30 Aug 18
not a big talker ...so here goes...if you desire the best workmanship and best price this the company you need. very friendly and always willing to go the extra mile to get job done and finished correctly. i would have given them a 10 star but all that was available was 5. next job i need i am calling them.
01:57 19 Oct 18
We had a wonderful experience with Luminous Electric. We moved in this year to our home and felt the panel should be inspected to be sure everything is good and properly done. We got a appointment right away and they sent Nick today. He was excellent, professional, thorough and explained everything to us. He did find a problem, fixed it and also installed a full house surge protector we wanted. We are very happy with the job he did and highly recommend both Luminous and Nick.
03:15 25 Oct 18
This was a great experience and with an Electric Company I would definitely use again. From the appointment to the service, it was expedient and top notch. Jason and Pete were the Electricians who arrived and installed an exterior outlet for me and placed a surge protector on the electrical box. These guys were great and very safety minded, answering all of my questions. We also had conversation about fire safety and smoke alarms in which I learned a few things. I highly recommend them. I will use them again and appreciated their quick response to my need.
14:30 20 Oct 18
What a great first time experience. I called at 9am snd spoke with Missy about having 5 ceiling fans installed. She arranged to have 2 electricians there within 3 hours. All installations were done in a timely manner by two of the nicest people I have met!! We will absolutely keep Luminous as our electricians.
13:38 17 Oct 18
I called the company this week on a Monday morning and 1,5 hours later their electrician (Jesse) already showed up. He proposed to start with a analysis and diagnose of the problem (no power at outdoor outlet) , fixed it within 45 minutes, performed a smoke detector test and replaced all smoke detectors . Next to this he also installed a surge to prevent lightning damage. Everything was done after professionally explaining the steps to be taken and making an estimate before starting the job. Jesse acted as a very professional and responsive person and I can highly recommend him.
11:44 16 Nov 18
We employed Luminous to install a Tesla wall charger. The work was done professionally and on time. Scheduling was easy and Luminous does a good job of communicating about when they will arrive and what the job entails.
15:27 06 Dec 18
Bought a home in Panther Ridge in fall, 2017. Had a number of electrical projects that needed to be completed...new fan installations (11), lighting circuit rewiring (many), new circuits run (a couple), new hanging light fixture installations (5) and several other smaller projects. I called Luminous Electric and set up a work list based on my schedule and the availability of their subject matter expert technicians. I will say that we got everything done in good order...each and every time a Luminous Technician showed up they were on time, very courteous and extremely competent at getting the job(s) done with no wasted time. Pricing was extremely reasonable (based on my experience) and I would unreservedly recommend this company to anyone looking to make household electrical repairs and upgrades.
14:07 12 Dec 18
This is the second time we have used Luminous. They are very quick to respond to requests for service. Edwin and Aaron were professional, polite and personable. Did a nice job explaining what was needed and how to best approach the problems. We would recommend Luminous for any electrical issues.
12:36 27 Dec 18
Luminous Electric did an excellent job moving my power panel and doing the massive rewiring that was required. Everyone, from the office staff to the technicians, Mike and Jessie, were friendly and very professional. They weren’t cheap, but the work was done in a day, done right, and I was able to stay at my home that evening. Good experience overall.
15:26 09 Jan 19
Came out within 2 days of calling the office, so I was very happy with the availability. Very reasonably priced, and showed up in the early portion of the window given. Technician was very friendly and polite. Would highly recommend.
21:40 16 Jan 19
James is a very talented electrician and has completed several jobs during our remodel. He has made recommendations that we’ve implemented in our project resulting in a better result. He’s on-time, respectful, and stays until the job is completed. Highly recommend!
20:34 14 Jan 19
Mike and Jesus came out to look at my house because of an electrical issue. They were really friendly. Diagnosed and fixed the issue really quickly. The job was a little more than I expected but not an issue. Will use in the near future.
21:02 18 Jan 19
Great experience. I was stood up by another company to set up electrical for my hot tub. Nick was here wirhin 2 hours. He was courteous, friendly & knowledgeable. I decided to schedule the job with Luminous & they were available the next day. Nick & his partner did an awesome job! The price I paid was the exact price I was quoted. They have my business from now on!
21:01 24 Jan 19
Jason and Allen provided us a quote for installation of a second bathroom receptacle. In addition, they provided a recommendation for a better whole house surge protector than one we currently have. Appreciate the thorough discussion concerning both the outlet and protector. Even though we didnt have work done today, we are confident they will do the quality work for us in the future. Thanks for your promptness and professionalism.
D J Posner
03:42 29 Jan 19
Very professional and knowledgeable. The job we needed wasn’t small but it wasn’t large either. The service tech’s were timely, polite and efficient, the lead was a Master Electrician with 20+ years experience. I also liked the office procedures in place. The company responded to my email inquiry promptly, they also have notifications in place to inform the customer when they are on the way. Family owned and operated, I feel like I got a fair deal and price for my project. Highly recommend.
18:08 09 Jan 19
The two techs, Mike and Jesse, were efficient and thorough. Both clearly explained every item that needed to be addressed. I had a laundry list of items to be looked at and in each case they examined and explained what in fact needed to be done. Fortunately all the issues could be Repaired in one visit. I would highly recommend both of these technicians for any electrical jobs. I will certainly use them again when the need arises.
St Petersburg Reviews
22:04 23 Feb 18
I had an excellent first time experience with Luminous. Owning a business, Ive worked with a lot of service companies and Luminous is by far the most professional, detail oriented and customer focused one I've come across. They did a fantastic job and earned a permanent customer. Major kudos to Dan F., Aaron and Jason. Give these guys a raise!
13:54 06 Mar 18
Technicians installed new fan with light fixture and remote. They arrived promptly, clearly explained what needed to be done, and completed the work with outstanding quality. I am very pleased with the service and my new fan. I can recommend this company to anyone!
02:15 29 Jan 18
My experience with Luminous was great. Dan F and Aaron clearly explained my intermittent power issues (which actually necessitated getting Duke Energy out to my house). They were detail-oriented and thorough with the improvements that needed to be made. Highly recommend!
13:49 14 Aug 18
Luminous electric did a fantastic job of installing an outlet on the wall to hang our TV. Chad and Nick took care to install it precisely where we asked and cleaned the area of debris thoroughly when they were complete. As part of the install, they routinely inspect the panel and found two code violations, where two circuits were running off of one breaker. These two circuits were each given their own breaker. All of this work was done with courtesy and attention to detail!
13:01 26 Sep 18
Excellent service! Courteous and efficient. Great price quote. The technician was helpful and reviewed the work done and offered suggestions for future work based on a tour of the house and electrical service. Well worth a call!
18:50 11 Oct 18
What outstanding service! The professionalism from the very first phone call, during the estimate to the actual service date. It is refreshing to have a company that returns calls, is professional, shows up when they commit to a time and then passes city inspections with ease! I will be using them in the future! Thank you Jason Wallner and Pete Peletier what a pleasure to have you work in my home!
00:26 27 Nov 18
Eli and Mike T from the St Pete office were more than professional electricians. I was immediately impressed with the photo and short bio sent via text 30 min before their arrival. They surveyed our situation witch was diagnosed as a “dead leg” (meaning only half of the house and its appliances and climate systems were getting proper power supply). I was given three price and timeframe options as well as honest evaluation of some potential issues..no pressure, no sell job..totally impressed with the marketing and professional manner of these two gentlemen and I now have Luminous Electric on speed dial. And let me also mention that the young lady who took my initial call was efficient and superior in all ways! A really solid company!
21:04 30 Nov 18
Luminous did it again, terrific service. This is my third experience with them and all three have been terrific, Edwin, a very nice gentleman, got here today on time, told him what I was experiencing, and in no time had everything up and running again. Thank you Edwin and Luminous
15:27 06 Dec 18
If you need an electrician, this is the place to call. I needed work on my landscape lights. The were on time, came up with a great solution at a reasonable price, and everything now works perfect! Great people!
22:54 04 Jan 19
We had just purchased a boat and the lift wouldn’t work. We needed an electrician ASAP. After several calls trying to determine the issue I contacted Luminous and they were able to send out Steven. He was so knowledgeable and hard working. He continued even in the rain!! He had to take apart part of the dock to fix it. We so appreciate his thoroughness! He recommended some fixes that he’ll have to come back for but we feel very comfortable that it will be done correctly and warranted!Thank you so much! We definitely recommend!
10:19 08 Jan 19
I would highly recommend Luminous Electric. Their pricing was competitive. They were honest and professional. They did the work they quoted for the price they quoted and explained everything in layman’s terms. I even received texts with pictures of the electricians who will be coming to my house so I knew who to expect.
01:09 10 Jan 19
Excellent customer service. Missy is an absolute pleasure to speak with. Steve took the time to listen to my electrical needs and suggested services to accommodate same. He provided a written quote and completed the work the same day and cleaned up the mess related to the work. Bravo Luminous Electric Bravo!! Will definately use there service again.
18:44 19 Jan 19
I called for an emergency at 11pm and a person answers saying he would be here in an hour. This was after calling 7 other companies advertising 24/7 service with an answering machine saying they'll call back quickly and now 12 hours later not a single call. James arrived on time and diagnosed the problem in less than 5 minutes he walked me through not only how the problem came to be but also how he was going to fix it. He performed the repair quickly and showed me the finished product. I would definitely use luminous electric again and have saved them in my phone. If you need an electrician day or night there's only one number you need to call and that's luminous Electric. Thank you James for your professionalism and making sure before you left that I was no longer worried about a possible fire in the walls.
18:02 21 Jan 19
Excellent customer service told me what I needed to fix, what I should consider fixing, and what needed to be fixed if an issue develops. Came up with best plan based on my needs. Best electric company I dealt with by far after consulting 3 recommended companies, this was most up front reasonable company by far. Not to name drop but technician Jason Delaney was top notch professionalism. Would without a doubt recommend this company, and definitely this technician.
16:57 24 Jan 19
This company has been terrific. They assessed completely, my project which included extensive rewiring in a 1926 home, new appliance outlets and riser service. Their proposal was thorough and competitive. I choose Luminous because of the thorough nature of their proposal, competitive pricing, and the explanation and experience of the electrician Mike. They worked tirelessly, several challenges along the way, and came up with solutions every time! I can't say enough positive things about them...courteous, professional, experienced, problem solvers. I would not hesitate to use them for future projects and highly recommend this company!
01:21 26 Jan 19
First of all, thank you to Missy for being so pleasant over the phone answering any questions I had. I went with someone else prior and day of their second return I felt unsure. I looked up electricians near me, luminous came up first with all good reviews so I gave them a call. Missy was so helpful! I am more than pleased that Mike T got sent out to my house. He was very knowledgeable, respectful, and didn’t rush the job at all. He was determined to find the issues I had and even fix the issues that came up directly after that. I clearly had a domino effect problem at my house. Mike took his time and went over everything with me. I couldn’t be more happy with this company and Mike T! Thank you luminous! You have my business.
00:20 06 Feb 19
Michael is and will always be my, our electrician! He came highly recommend from my business partner and after my first experience with him he was and stillIs exceptional!!!! I’m NOT the easiest person to please or wow and Michael has done both each time. I’ve hired him on several occasions!Michael is quite the perfectionist and for an OCD person like myself I NEVER had to question his work or ask him back out to fix something he’s done. He and his assistants are so very careful when working in your home, place of business. He goes above and beyond to execute what he’s been hired for and NEVER EVER does he cut corners or do what they call a half a$$ job! He’s full of talent and he will leave his work showing a true professional was hired to do it... worth every penny... Thank you Michael for always doing an exceptional job and always leaving the area spotless... I highly recommend Michael for all of your electrician NEEDS!!! Look no further, if he can please me and meet my expectations he will definitely meet yours!
21:04 31 Jan 18
Overall I was happy with the service. The appointment was handled well and I did receive the call ahead and they arrived in the time scheduled. I thought the price was a little high for putting in a mounting box in the ceiling for a light (the wiring was already there and used to be a florescent tube light fixture). I also thought the box was small but it worked. I put in the new light fixture myself and everything was fine. Overall satisfied but I thought the price was a bit high.